Effective November 1, 2016
1. Information We Collect And Use
1.1 Personal Information
Generally, we collect Personal Information when you provide it directly to us and through Software technology known as “cookies,” as further described in Section 4 below. The types of information we collect, and our use of that information is further described below.
1.2 Information We Collect From Registered Users
In order to gain full access to the Software, you must first register as a subscriber of the Software or be be granted permission to access the content of the entity that has ordered service from PropHead, as further described in the applicable Customer Agreement. We may collect certain types of information about you from the owner or administrator that is granting you access, including when you: (i) register with PropHead for an account, (ii) create or modify your profile or online account, (iii) access and use our Software, (iv) participate in any interactive features of the Software, (v) participate in a survey, contest, promotion, sweepstakes, activity or event, and (vi) make a purchase, request customer support, communicate with us via third-party social media sites or otherwise communicate with us.
As a User, we will use the information you provide us to:
(i) Identify and authenticate your account when you log in to the Software;
(ii) Provide the products and services you have requested;
(iii) Contact you about your use of the Software and to provide notifications about the Software; and
(iv) Improve our Software.
Once you begin using the Software through your PropHead account, you will have the opportunity to include additional information in your account information, such as biographical and contact information. The use of any additional information you provide will be consistent with our use of any Personal Information you provide during your account registration process.
1.3 Information We Collect From Visitors
You are not required to register with the Software or provide any Personal Information to us to simply visit and browse our online or mobile Softwares. However, we may gather non-personal information about your visit solely for the purposes of monitoring and improving the Software.
Although no data transmission can be guaranteed to be completely secure, PropHead maintains strict physical, electronic, and procedural safeguards to guard your Personal Information. These safeguards are reasonably designed to:
(i) Insure the security and confidentiality of User records and information;
(ii) Protect against any anticipated threats or hazards to the security or integrity of User records and information; and
(iii) Protect against unauthorized access to or use of User records or information that could result in substantial harm or inconvenience to any User.
Your information is located on secure servers and encrypted using secure socket layer technology (SSL). We use transport layer security (TLS) when you sign into the PropHead Software.
3. Information We Disclose
We will not disclose your Personal Information to third parties except to:
(i) Affiliated companies (e.g., subsidiaries and other companies owned by or controlled by PropHead) who may only use the Personal Information for the purposes described in Section 1.2 above.
(ii) Our trusted service providers that are integral to the operation of the Software and help us to provide services to you, including but not limited to payment processors, verification service providers, and other third parties that you may directly authorize to receive your Personal Information. Our service providers are bound by law or contract to protect your Personal Information and are only allowed to use your Personal Information in accordance with our service agreements with them.
(iii) Effect a merger or acquisition or to support the sale or transfer of business assets. If PropHead is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our Software of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
(iv) Enforce our rights or protect our property; protect the rights, property or safety of others, investigate fraud, or respond to a government request; or as needed to support auditing, compliance, and corporate governance functions. We may also disclose Personal Information to defend ourselves in litigation or a regulatory action, and when required or advised to do so by law, such as in response to a subpoena, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate.
4. Cookies, Pixel Tags and Web Beacons
When you use our Software, we may collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use the Software, your browser and devices communicate with servers managed by our business partners, our Software providers or us to record the interactivity and to fulfill your requests for Software and information.
The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or devices, which are then transmitted back to our Software by your computers or devices. The cookies are managed by our business partners, our service providers, or us. For example, when you visit our Software, PropHead and our service providers may place cookies on your computers or devices. They also help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Software. Some cookies contain serial numbers that allow us to connect your Software activity with other information we store about you in your profile or as related to your interactions with the Software.
Some cookies are temporary, whereas others may be configured to last longer. “Session" cookies are temporary cookies used for various reasons, such as to manage page views. Your browser usually erases session cookies once you exit your browser. “Persistent” cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided (such as your user id if you asked to be remembered), and storing your preferences (e.g., the way Software pages or information is displayed).
Pixel tags and web beacons are tiny graphic images placed on Software pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to our service providers or us. These tools allow us to measure response to our communications and improve our Software and Software.
We collect many different types of information from cookies and other technologies. For example, we may collect information from the devices you use to access our Software, your operating system type or mobile device model, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. Browsers routinely send these types of information to web servers. Our server logs also record the IP addresses of the devices you use to interact with the Software. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the Software you were visiting before you came to our Software and the Software you visit after you leave our Software, if this information is supplied to us by your browser.
In many cases the information we collect using cookies and other tools is used in non-identifiable ways and without any reference to Personal Information. For example, we use information we collect about Users to optimize our Software and understand its traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies with Personal Information. In that case, this Privacy Statement governs how we use that information.
PropHead sets and accesses our own cookies on our company-owned domains. We may use Google Analytics to track website and Software analytics. If you wish to opt out of having cookies set on your browser or device as described above, you may manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. If you would like to opt out of third party tracking via Google Analytics, please visit https://tools.google.com/dlpage/gaoptout. Please note that disabling cookies may disable many of the features available through our Software. We therefore recommend that you leave cookies enabled. Because there is no industry standard, PropHead does not currently recognize or respond to browser-initiated Do Not Track signals.
5. Collaboration and Sharing
Our Software may offer certain features or tools that allow you to share your Content using our Software. Based on the permissions and settings you choose, the use of such features may enable the sharing of Content with people you want to collaborate with or with the general public. You can choose to change your settings at any time through your account. For more information about such sharing features, we encourage you to review the information provided on our website.
6. Choice and Opt Out
We may you with the opportunity to opt out of having your Personal Information used for certain purposes when we ask for this information; however, this may limit your ability to fully use our Software. You may update your personal and security preferences by signing in to the Software with your PropHead account. You may also opt out of email and promotional communications by following the instructions included in each such communication or by emailing us as firstname.lastname@example.org.